Blog Archives

Successful Survey Tips: Setting Your Survey Up For Success

I’ve been thinking about the “zen” of doing a successful survey.  As with many things, it’s taking the time to perfect specific techniques that ultimately leads to not only high response rates, but high quality feedback that actually means something. I’ve pulled together a series of successful survey tips that I’ll be sharing with you over the next few days.  Take those in and why not add your own successful survey tips.  When the series closes, I’ll include your tips and put out a best practices list! As I was thinking about this series, it dawned on me that none of

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The Eyes Have It: What You Need to Know About Eye Contact

There’s a lot you can learn from considering the phenomenon of eye contact.  Just a fraction of a second’s eye contact yields a huge amount of information that you can – and do – use as you communicate with your interlocutor.  Thinking about how this works, and why we’ve evolved to do it, can pay big dividends. Take a look at this picture of three women and consider the amount of information you get almost instantly just by looking at their eyes.  For just a little time invested you know a lot about if each person is happy or sad, if

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