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Successful Survey Tips: Setting Your Survey Up For Success

I’ve been thinking about the “zen” of doing a successful survey.  As with many things, it’s taking the time to perfect specific techniques that ultimately leads to not only high response rates, but high quality feedback that actually means something.

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The Eyes Have It: What You Need to Know About Eye Contact

There’s a lot you can learn from considering the phenomenon of eye contact.  Just a fraction of a second’s eye contact yields a huge amount of information that you can – and do – use as you communicate with your

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Posted in Best Practice
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