Entries categorized as ‘Feature Enhancements’
We have made a slight change to how users login to the system. Starting November 1, 2009, you will need to use the email address on your account as your username. Passwords will remain the same and this change will not affect any of the surveys or data currently existing in your account. The only change you will need to make is to enter your email address in the username field when logging into the system.
After this change takes effect, changing your email address will also change your username. Please take a minute to confirm that the current email address on your account is one that you personally have access in the event you need to make a request for a new password. Again, this change will take effect November 1, 2009.
As always, any questions or concerns may be directed to our support team at: http://www.questionpro.com/info/contactUs.html
Categories: Best Practice · Feature Enhancements · QuestionPro
October 30, 2009 · 1 Comment
Very long URLs used to not really matter to people – people would surf around on the web and barely pay attention. Now, as more people share links via Facebook and twitter – the URL matters! Specifically, when you need to share a link on Twitter, a shortened URL is imperative. With both IdeaScale and QuestionPro, we’ve been working to find ways to get those URLs shortened down as much as possible.
With that, we’re happy to announce new and improved URL shortening built right into QuestionPro. Now your survey URLs will be even shorter than before! Your new short URLs will look like this:
http://questionpro.com/t/AdEPZGPzX
The most important part: all existing URLs that have been created before this new feature was added will still work – there is nothing you need to do on your end.
In addition, we’ve made it easier than ever to get your survey link out there with Twitter, Facebook, and email integration right within the QuestionPro “Send Survey” tab. So get out there and tweet your surveys!
Again, just to be clear, you do not need to change anything. We certainly suggest using the new URL, but all existing survey URL’s will function as they always have.
Categories: Best Practice · Feature Enhancements · Social Media
We are about to make to make a slight change to how users login to the system. Starting November 1, 2009, you will need to use the email address on your account as your username. Passwords will remain the same and this change will not affect any of the surveys or data currently existing in your account. The only change you will need to make is to enter your email address in the username field when logging into the system.
After this change takes effect, changing your email address will also change your username. Please take a minute to confirm that the current email address on your account is one that you personally have access in the event you need to make a request for a new password. Again, this change will take effect November 1, 2009.
As always, any questions or concerns may be directed to our support team at: http://www.questionpro.com/info/contactUs.html
Categories: Best Practice · Feature Enhancements · QuestionPro
We’ve now added the ability to edit custom variables as part of the Response Editor. This has been a highly requested feature for a variety of reasons, so we’re pleased to get this out the door.
The use case if pretty common: you’ve uploaded custom variables into your data set, collected responses for your survey, and now you’re reviewing the data. Its not uncommon to find custom variables that need to be edited in order to clean up segmentation reports, etc.
To edit custom variables, just click “edit response” like you normally would in the response viewer. Now you’ll see a box to edit the values.
More Info:
Categories: Feature Enhancements
Its fairly standard to include a question that collects the respondent’s contact information. That’s why we’ve gone ahead and added a Contact information Question Type.
To use this question type, simply choose, “Contact Information” on the drop-down list of question types that are available. Once you’d added the question to your survey, you can set validation rules, required questions, etc.
Categories: Feature Enhancements
Fire or no-fire, software development continues on. I wanted to share a few updates to QP that we’ve pushed out and in the process of updating:
- N/A Option on Matrix Style QuestionIssue: In rating (Likert) style scales, sometimes users want to put a N/A Option for each of the items in the matrix. This introduces a reporting issue with respect to calculating the mean. Users who have used our advanced report configuration had to manually update the reporting to exclude the “N/A” option in the mean calculation. We’ve updated the system make this much easier – see screenshot below:
- Row and Column Highlighting on Matrix Style Questions
We’ve made both Row level highlighting and column level highlighting by default. We undertook some extensive studies on cognitive stresss and response rates – Visual elements that help users keep track of items dramatically increase response rates.
- New Question Type – Net Promoter Score
Users in the past had to go into our Report Configuration section to enable Net Promoter Scoring model on a particular question. We;ve again made this simpler – Just create a question with the Net Promoter Type and everything else is already done for you.
Categories: Feature Enhancements
Usually an online survey tends to include both quantitative and qualitative questions. Analysis of the quantitative is obviously quite easy, using such tools as our real time summary report, grouping/segmentation tool, pivot tables, etc.
The qualitative analysis however, is much more challenging. There are numerous routes you can take, all of which involve expensive software or a great deal of time spent coding/tagging the data by hand.
One suggestion we’ve had from clients to handle the workload of analyzing qualitative data is to integrate QuestionPro with Amazon’s Mechanical Turk. If you haven’t heard of this service yet, its pretty smart: anyone can submit a request for a task to be completed, while workers can select from the tasks that they would like to get paid to complete.
Mechanical Turk offers an API interface, so naturally, the concept of linking QuestionPro with this API to tag your open ended data is the next logical step.
Would this be something that would be helpful to people? Please let us know by voting/commenting on the IdeaScale idea – we’d love to hear your feedback.
Further, if you’d like to participate in our beta of this tool, send me a note at blog at surveyanalytics.com or give me a call, +1-206-686-7070 ext 10.
More info:
Categories: Feature Enhancements · QuestionPro
I started using google back in 1997 – when I was a student at BYU – We were trying to solve a programming assignment and one of my buddies told me about this cool search engine called Google – better than HotBot, Lycos or even Yahoo. We searched on Google – found the answer to our question on the first page – since been addicted to Google.
Yes – there is Bing – but seriously – as they say in the MS campus – the only people who use MSN/Live Search are the people who have not figured out how to change the default Home page on IE.
Today – however Google failed me – I use adium (IM Client) to connect to all the messaging networks (Adium connects to Yahoo, MSN Messenger, Facebook etc.) – For the last two or three days Adium has not been able to connect to the Yahoo servers. At first obviously I thought this was some issue with my network. I wanted to see if others are experiencing this same issue and what the solution could be:
As with everthing, I googled it – Could not find anything interesting! There were a couple of results, but they were referencing blogs/content created months ago!
Screenshot:
I then searched for the same search terms on Twitter:
I downloaded the nightly build of Adium – and bliss….
Categories: Best Practice · Feature Enhancements
Some of you may have noticed that we’ve revamped our reporting tools over the last couple of weeks. The two biggest improvements have been to the real time summary report and the customized reports.
Sharing
We’ve now made it easier to share the real time summary report. You’ll see a Twitter, email, and Facebook icon at the top of each summary report. Click on any of these links to post directly to your network.
Custom Reports
Sometimes the Real Time Summary report just isn’t enough though. Its a pretty common use case to remove certain questions in the report that are irrelevant to the overall study. With that, we’ve gone ahead and revamped the Custom Reports tool to better meet these needs.
When you create a custom report now, you’ll be greeted with a familiar wizard interface that will ask you some basic questions about your desired report. You can choose whether to include both open-ended text and analytical questions, or just one or the other. Once the report is created, you can edit/delete certain questions to further customize the report.
Go ahead and take a look at these new this functionality today – share your data!
Categories: Feature Enhancements · QuestionPro
Over the weekend we’ve added a couple of quick enhancement to IdeaScale:
Revision History Visualization:
IdeaScale offers not only the ability to vote on ideas, comment on ideas, but also wiki style editing of ideas. The Revision History earlier on simply displayed the older versions of the data – we have now a “Diff” engine – that essentially computes the differences and presents them visually.
The primary objective here is to have an “at-a-glance” overview of how the idea is changing/morphing over time. Here is a screenshot below:
Categories: Feature Enhancements
Rob Hoehn
Ivana Taylor
Vivek Bhaskaran
5circles
