Author Archives: QuestionPro

QuestionPro Video Learning Series Ep. 10: Editing Questions

Posted on May 7, 2010 | Leave a comment

John Basile (aka Scraster) produces videos to help explain complex software and online services. His work can be found at scraster.com and at the scrast.net blog, where “it’s all about screencasting”.

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Posted in Video Learning Series

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IdeaScale Now Integrates with iPhone Apps

Posted on January 1, 2010 | 1 Comment

With over 100,000 apps the popularity of iPhones is ever on the rise. Thus, it made sense to develop an iPhone IdeaScale Widget…

More info:

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Posted in Uncategorized

QuestionPro Video Learning Series Ep. 5: Branching/Skip Logic

Posted on December 28, 2009 | 1 Comment

John Basile (aka Scraster) produces videos to help explain complex software and online services. His work can be found at scraster.com and at the scrast.net blog, where “it’s all about screencasting”.

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Posted in Video Learning Series

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Single Sign-on with RPX for IdeaScale Users

Posted on December 17, 2009 | Leave a comment

IdeaScale now includes the ability to enable RPX support for its users.

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Posted in Best Practice

QuestionPro Video Learning Series Ep. 4: Folders and Permissions

Posted on December 16, 2009 | Leave a comment

John Basile (aka Scraster) produces videos to help explain complex software and online services. His work can be found at scraster.com and at the scrast.net blog, where “it’s all about screencasting”.

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Posted in Best Practice, Video Learning Series

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QuestionPro Video Learning Series Ep. 3: Grouping and Segmentation

Posted on November 30, 2009 | Leave a comment

John Basile (aka Scraster) produces videos to help explain complex software and online services. His work can be found at scraster.com and at the scrast.net blog, where “it’s all about screencasting”.

→ Leave a comment

Posted in Video Learning Series

Tagged , , , , , , ,

Multi-Lingual Surveys using QuestionPro

Posted on November 21, 2009 | Leave a comment

With 94% of the world’s population not speaking English as their first language and 75% not speaking English at all, its imperative for organizations on a global level to deploy a multilingual model for all their business correspondences, client feedback, employee appraisals, researches, etc.

Many don’t realize that QuestionPro can speak multiple languages! The multilingual functionality within QuestionPro makes it easy to program a survey in multiple languages. The basic concept is simple: for each question, you can add the question and answer text for each language you want to offer to your respondents.

To start create the survey in the language you’re most comfortable with. Then, going into the ‘edit’ section for each question in the survey, you can add the text for the question and answer options for the respective languages. On the analysis side, you can segment your  reports based on different languages or view the data in aggregate form.

More Info:

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Posted in Best Practice, Feature Enhancements

Reminder: Change to QuestionPro/IdeaScale Login

Posted on November 1, 2009 | Leave a comment

We have made a slight change to how users login to the system.  Starting November 1, 2009, you will need to use the email address on your account as your username.  Passwords will remain the same and this change will not affect any of the surveys or data currently existing in your account.  The only change you will need to make is to enter your email address in the username field when logging into the system.

After this change takes effect, changing your email address will also change your username.  Please take a minute to confirm that the current email address on your account is one that you personally have access in the event you need to make a request for a new password.  Again, this change will take effect November 1, 2009.

As always, any questions or concerns may be directed to our support team at: http://www.questionpro.com/info/contactUs.html

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Posted in Best Practice, Feature Enhancements, QuestionPro

Delivering surveys – 140 characters at a time

Posted on October 30, 2009 | 1 Comment

new_and_improved Very long URLs used to not really matter to people – people would surf around on the web and barely pay attention. Now, as more people share links via Facebook and twitter – the URL matters! Specifically, when you need to share a link on Twitter, a shortened URL is imperative. With both IdeaScale and QuestionPro, we’ve been working to find ways to get those URLs shortened down as much as possible.

With that, we’re happy to announce new and improved URL shortening built right into QuestionPro. Now your survey URLs will be even shorter than before! Your new short URLs will look like this:

http://questionpro.com/t/AdEPZGPzX

The most important part: all existing URLs that have been created before this new feature was added will still work – there is nothing you need to do on your end.

In addition, we’ve made it easier than ever to get your survey link out there with Twitter, Facebook, and email integration right within the QuestionPro “Send Survey” tab. So get out there and tweet your surveys!

 

Again, just to be clear, you do not need to change anything.  We certainly suggest using the new URL, but all existing survey URL’s will function as they always have.

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Posted in Best Practice, Feature Enhancements, Social Media

Notice: Change to QuestionPro Login

Posted on October 19, 2009 | Leave a comment

We are about to make to make a slight change to how users login to the system.  Starting November 1, 2009, you will need to use the email address on your account as your username.  Passwords will remain the same and this change will not affect any of the surveys or data currently existing in your account.  The only change you will need to make is to enter your email address in the username field when logging into the system.

After this change takes effect, changing your email address will also change your username.  Please take a minute to confirm that the current email address on your account is one that you personally have access in the event you need to make a request for a new password.  Again, this change will take effect November 1, 2009.

As always, any questions or concerns may be directed to our support team at: http://www.questionpro.com/info/contactUs.html

→ Leave a comment

Posted in Best Practice, Feature Enhancements, QuestionPro